Glen’s Gutter Cleaning Services

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Gutter Cleaning Charlton

If two buildings face the same yard in Charlton, water can reach the same patch of paving from either roof. Before booking, show us the edges on both sides and mark where you first saw the spill. Glen’s cleans accessible gutters and checks reachable downpipe openings. We can use your photographs to agree which building and which lengths are included in the work, including any lower roof that receives water from above.

Send the full postcode and give each building a reference that can be used during the visit. For a house with a detached garage or workshop, the door or wall facing the house may be enough. For premises with several units, use the number used on site and mark the entrance the person meeting us will open.

Technician aiming a vacuum pole at the eaves above a bay

Illustrative photograph.

Show where the working space is shared

Tell us which part of the yard is available and how to get to it. The space near one building may be used for parking while the opposite wall is close to a boundary. Photograph fixed storage, steps and changes in ground level. If the only clear position is near the centre, show the roof height on both sides and how far the buildings are apart. An approximate width can help when the camera makes the yard look wider than it is.

If a gate serves both buildings, check who opens it and whether it can stay open while we bring equipment through. Tell us if a delivery, tenant or other contractor needs the same space during the visit. If one building is accessed independently, give the relevant door and route. A rear entrance used for work on one roof may offer no route to the other side of the yard.

  • Mark which building faces the wet area
  • Show the available working space on both sides of the yard
  • Record where separate pipes reach a common gully
  • Use the same door or bay reference in later reports

Check how each pipe discharges

Follow the visible pipe from each roof to the point where it empties or disappears. There may be a gully by each wall or a common point receiving more than one pipe. Take a wider picture showing the positions in relation to each other. If a pipe enters a covered route under the yard, note which wall it comes from. This helps distinguish pipes that run down opposite sides and only meet at ground level.

During a shower, record whether a gully rises before water spills from above. If water appears in the middle of the yard, see whether it is falling there or travelling from an edge. We can check reachable roof-level openings during the agreed visit. A restriction in a concealed pipe or under the paving may need separate assessment. Include the condition of the nearest threshold or step when water reaches the entrance to either building.

Leaves caught in an open downpipe connection

Identify which roof edge faces the affected area

Take a photograph from each end of the yard, including the roof edges and the space between them. Mark the point where the water lands. A close view of the pavement can show the wet area but gives little indication of its source. A wide view can show whether the drop lands below a gutter, under a projecting roof or partway across the yard after hitting another surface first.

If water runs along a fence or wall before reaching the ground, record the highest place where it is visible. Note whether it comes off the edge nearest the yard or follows a corner from another wall. During rain, a short recording from a doorway may catch the sequence without anyone standing below the overflow. Those views can help establish which lengths to assess for gutter cleaning.

Curved nozzle beside leaves in a roof gutter

Work for other parts of the rainwater system

Gutter cleaning

Clear the accessible lengths agreed for the house, workshop or other unit.

Gutter replacement

Plan replacement sections around adjoining roofs and the existing discharge.

Gutter lining

Assess a yard-facing channel and its outlet before considering lining.

Guttering repairs

Assess a visible split or displaced fitting above the marked door.

Water damage repair

Compare damp near a threshold with the visible route from roof and paving.

Ivy removal

Check ivy where it reaches an outlet from a yard wall or fence.

Portable dehumidifier set up indoors

Details for a Charlton enquiry

DetailWhat to send
Building referenceA marked roof edge and the door or unit number below it
YardA wide view showing both sides and the usable ground
AccessThe keyholder and any activities that need the same route
Discharge pointsEach visible pipe end and any gully receiving more than one flow

Work out who can act on a visible fault

If a reachable gutter joint is open or the end of a pipe is visibly displaced, send a photograph of the fitting with the building reference. For a rented workshop or separate unit, confirm who deals with the outside fittings. The occupier may be able to show us the affected position while a different person arranges guttering repairs. When several units report damp, give the reference for each space and the side of the yard it faces.

For gutter replacement, show how the existing run connects to adjacent sections and whether the pipe serving it must remain in use. A repair request for a single joint can be described by its location. A proposal to change a whole length also needs to establish its support and outlet. If a previous change moved the pipe or altered how it discharges, include pictures or notes so the earlier work can be identified.

Diagram of rainwater flowing from the roof edge through the gutter, outlet and downpipe to a gully

Keeping track of several independent runs

If the space is used by a workshop, show whether large items are taken through the door at set times. A small entrance can have a wide working area outside it that needs to stay clear. Ask the person who opens the workshop which route is normally used and where items can be temporarily stored. That information helps us assess when the wall can be approached.

New gutter brackets fixed to white fascia

Compare a later report with the original symptom

Keep a dated record of where water first became visible, which roof was included in the visit and any parts that could not be approached. If water returns, ask the person reporting it to take a picture from the same angle. A spill from the opposite building can reach the same point in the yard, particularly if the paving slopes. Matching the roof edge before arranging more work can avoid treating two distinct reports as a single recurring fault.

For indoor damp, photograph the first wet point and give its height relative to the floor or nearest opening. Include an outside view showing the gutter, pipe and paving on that side. For water damage repair, tell us whether the mark appears during rain or after water has collected outside. If you changed the yard surface or a doorway since the earlier report, give the approximate date and show what moved.

Worker gathering ivy cuttings into a garden bag

Charlton gutter cleaning FAQs

Can the house and detached garage be included together?

Yes, where both can be reached. Show the edges and outlets separately and tell us how each is approached. We can confirm the agreed lengths before the visit.

What if the yard serves two different occupiers?

Confirm who can open the relevant entrances and agree which area can be available. Give both occupiers the scope if they need to know which wall or route will be used.

Can you check an outlet above a workshop door?

We can assess a reachable outlet. Send a picture of the door, gutter and available ground, and tell us when the entrance has to stay in use.

Will you know which pipe serves which roof?

The visible connections may show the route. Send pictures of the upper and lower portions. If a connection is hidden inside a wall or beneath paving, establishing the complete route may require a separate assessment.

Can I send photographs after the rain stops?

Yes. Show the wet area and the roof edges above it. Add a note about the order in which the surfaces became wet if you saw it happen.

What if water enters under a door during heavy rain?

Record where it comes from and whether it reaches the door across the paving or from above. Show the nearest gully and pipe. We can discuss which reachable gutters are relevant and whether further assessment is needed.

Observations when two roofs face the same yard

What you seeWhat to record
A puddle forms between the buildingsWhether water falls there or travels from one of the walls
The workshop gutter spills near a cornerThe upper roof above it and the nearest outlet
A gully rises beside a doorWhich pipes enter it and whether runoff reaches it from the yard
One wall gets wet after a repairThe new wet point and its relation to the fitting that was changed

Coverage and bookings

See the areas we cover. For nearby enquiries, see Greenwich and Blackheath.

Request gutter clearance in Charlton