Gutter Cleaning Coulsdon
We clear gutters in Coulsdon and check the downpipe openings we can reach. If a pipe from the main roof ends above a smaller roof, tell us where it discharges and whether the lower gutter is the one that overflows. We can discuss both rooflines before booking and explain which lengths and openings can be included from the available working positions.

Illustrative photograph.
Work out which roof feeds the lower gutter
A low gutter can fill with leaves of its own or take water arriving from the roof above. The two arrangements may look similar from one angle. Send us a picture that includes the pipe, the point where it ends and the edge of the roof below. If you can see a separate outlet for the lower gutter, point that out. Knowing where the water goes makes it easier to distinguish a restriction at the upper outlet from material gathered in the lower channel.
If the first thing you see is a splash on the lower roof, note whether it starts at the open end of a pipe or comes over the edge of a gutter. A pipe might be doing its job while the run receiving the water cannot drain fast enough. We check the accessible openings and look for debris or visible damage before discussing the next step. Tell us if the water first reaches a wall beside a door, as that helps us identify the right return.

Describe what changed once the runs were cleared
After the visit we can tell you which openings were reached and which rooflines were included. If we cleared the lower gutter but found a visible issue on the pipe above, we identify the location and explain whether another visit is needed to look at it. Tell us who should receive the information if a resident is arranging the appointment for an owner. A name for each roof, such as the main rear run or the return above the kitchen, is more useful than a single reference to the back of the property.
For a quote, send the Coulsdon postcode, the number of levels and a description of the route to the side or rear. Say whether you saw water in normal rain or only in a downpour. If there was work on an extension recently, include which gutter and outlet were fitted or altered. We can then discuss the reachable parts and any need to see a connection more closely. Tell us if someone else needs to agree access to the area below the upper gutter.
If you have a previous record of clearance, check whether it lists the extension and the main gutter separately. If the lower run was the only part reached, that may explain why an overflow from farther up is still visible. We use your record to identify which roofs need attention now. A description of what was not reached can also help us avoid quoting for access on the assumption that the previous setup covered every part of the house.

Keep the small roofs separate in the booking
If an extension was built later than the house, its gutter may have its own stop ends, fittings and downpipe. Let us know if there is a roof over a porch or garage that needs attention as well. We agree which runs are included, particularly if one of the lower gutters can be reached easily but the main one needs a different working position. A photo from the garden can help us see which edges can be approached without working over fragile roofing.
Where the lower roof runs beside a narrow passage, tell us which side of the property can be reached from the front. A corner that looks clear in a photograph of the gutter may be obstructed at ground level. Describe any bin store, gate or fence that affects the way through. For a managed building or premises with a rear yard, give us the contact who can show where the equipment may stand.
- Show where the pipe from the main roof ends.
- Identify the outlet on the lower extension separately.
- Describe where the equipment can stand beside the passage.
- Say whether the garage or porch is part of the booking.
Discuss the reach before booking
| Roof | Access detail | Why it helps |
|---|---|---|
| Main roof above an extension | Ground where a pole could be used | Height and working distance |
| Garage gutter | Route to both ends | Whether the outlet can be reached separately |
| Porch return | Space beside the door and nearest pipe | Which part of the run is independent |
Clear each included run to its accessible opening
On suitable lengths we use a gutter vacuum with reach poles to remove leaves, moss and compacted material. We work along the channel, clearing debris from the places where it catches around corners and at outlet openings. When the roof levels are connected, we note which outlet feeds the next run. That helps us explain what was found at each level instead of treating two gutters as if they were one.
We check the opening and clear reachable material before explaining what can be seen of the pipe. Where the downpipe is concealed or the blockage appears deeper inside, the next step may be a separate investigation. If you want a view into the run, ask about a camera check. A camera can be useful when the channel is hidden by the roof edge, but the view depends on access and the shape of the roof.

Separate work at the premises
Gutter cleaning
We vacuum debris from accessible channels and check the reachable opening into the pipe.
Ivy removal
We assess growth around rainwater fittings and discuss how far it can be cut back.
Guttering repairs
We look at local faults such as a leaking joint or loose support before agreeing any separate repair.
Water damage repair
We discuss assessment and drying for affected surfaces once the route of water entry is understood.
Gutter replacement
We discuss which lengths and fittings need replacing and which adjoining parts can remain.
Gutter lining
We inspect the support and outlet before discussing a renewed waterproof surface for a sound channel.

Trace water between two roof levels
| Reported problem | What we check | Detail to send |
|---|---|---|
| Water splashes onto a lower roof | Position where the upper pipe ends | View of the pipe and roof together |
| Lower gutter spills over one corner | Accessible opening and end of the channel | Which way the gutter runs |
| Wall stays wet below a connection | Whether the joint or overflow is visible | First point where water appears |
Distinguish a blocked opening from a damaged connection
Once the debris is gone, a joint that continues to drip or a dropped section may need attention from our gutter repair service. If several fittings are cracked or a length has failed along the roof edge, we can discuss renewing that part of the system. Where the channel is sound but the inner surface is failing, lining can be considered after inspection of the support and outlet.
If ivy has grown beside the point where the upper pipe reaches the lower roof, tell us how far it needs cutting back. We can discuss removal separately where it affects access or conceals a fitting. If the leak has already reached an inside wall or ceiling, water damage repair is a separate discussion. Our gutter clearance service describes the usual inspection and cleaning of accessible runs.

What helps when several people report the leak
Coverage and bookings
See the areas we cover. For nearby enquiries, see Purley.
Coulsdon booking questions
Can you clear two gutters that drain through the same pipe?
Tell us which lengths feed the pipe and where the connection is visible. We discuss which openings can be reached as part of clearance.
What if the upper pipe ends on a flat roof?
Show us where it ends and where water goes next. We can then discuss which roofline needs checking and whether the opening on the lower run is accessible.
Can I add the porch gutter while you are there?
Tell us about it when you book so we can agree whether it is included and assess how it can be reached.
Does a splash mark below the upper pipe mean the pipe is damaged?
A mark alone does not show whether the pipe has failed. Tell us whether water comes from its end, from a joint or over the gutter above. We can check the visible parts once access is agreed.
Can you tell which roof needs a separate repair?
We report any visible defect and say which run or fitting it affects. A hidden pipe or joint may need closer inspection before repair can be discussed.
Do you need to see the rear before agreeing the visit?
A picture showing the rear roofs and the route to the garden is useful. Tell us if a gate or passage is the only way to reach the lower gutter.