Gutter Cleaning New Malden
When a dark mark appears on the fascia above a New Malden entrance, photograph the complete gutter and show where the mark begins. The fascia is the board along the edge of the roof. Water may drip over its front from the gutter or emerge behind the channel near a joint. Glen’s clears accessible gutters and checks reachable downpipe openings. A photograph from the side can help us see the fascia, gutter and ground beneath them before agreeing the work.
Include the full postcode and tell us which elevation you are concerned about. If water reaches a porch or path, show where it lands. For several affected points on the same wall, mark them separately and note whether they become wet at the same time.

Illustrative photograph.
Compare the front and underside of the gutter
A photograph looking up from the entrance may show only the underside of the channel. Step back to a safe position and take another view along the roof edge. Include the outlet, the closest seam and the gutter beyond the stained area. If a section is screened by a decorative board, tell us where the actual channel becomes visible. The shape of the board and the position of the supports can help locate the part we need to assess.
During a shower, look for the first point where water becomes visible. It might cross the front rim, gather at a joint or run down the face of the board. A short film can show that sequence when a dry stain cannot. Send the wider view with the recording so the location can be identified. We can use the evidence to discuss reachable lengths for gutter cleaning.

Keep a record of changes around the entrance
Give the date when fresh staining first appeared and note any recent work on the wall, doorway or roof. If the gutter had already been cleared, record which runs and openings were reached. A dry mark can remain visible after its cause has been addressed. A photograph taken when a new mark begins or spreads gives a better basis for discussing further assessment. Use the nearest window or door as a reference in every view.
If water is getting indoors, identify whether it appears beside the door, at the ceiling or along the wall. For a water damage repair enquiry, include the height of the mark and the corresponding outside point. If you noticed the gutter dripping while the inside remained dry, say how long it took for the indoor mark to appear. This timing can help when more than one surface is affected.

Photograph the working area below the roof edge
Show whether the gutter is directly above a path, a porch or a planted area. If the front door projects from the wall, include the depth of the projection and the space on either side. A picture from the street can make the frontage look clear even when the ground closest to the wall slopes or has steps. Send an angled view with any rail, low wall or fixed object in frame.
Tell us whether an approach from the side is available. A vehicle, stored bicycle or gate might affect the passage even if the main path is free. If the rear also needs clearance, describe its route separately and say who can open the gate. We can assess each roof edge against the ground that can actually be used rather than treating the two sides as a single access arrangement.
- Locate the first fresh mark on the fascia
- Show the gutter and board from the side
- Identify the approach around the porch or steps
- Record what was changed before the stain appeared
Observations at a stained roof edge
| What you see | What to record |
|---|---|
| Water crosses the front of the gutter | Where it spills in relation to the outlet |
| A line of water appears behind the channel | The highest wet point and closest seam or support |
| Damp develops inside near the doorway | Its height and the matching exterior position |
| Water appears around the gully | When it rises and which pipes feed it |
Identify how the gutter meets the outlet
Look for the pipe that serves the marked section and the position where it connects. If a bend passes behind a fascia or porch, show the visible parts above and below. A narrow pipe on a nearby wall may serve another roof, so include both roof edges if you are unsure. If there is a visible gap between the end of the gutter and the outlet, show it from a safe angle.
We check reachable downpipe openings in the agreed work. Photograph the point where the pipe ends or disappears below paving. Where water appears around a gully, note whether this starts before the gutter spills. If the restriction appears to be in a concealed pipe or below the surface, it may need separate assessment. A view of the route from roof to ground helps us discuss the reachable parts without losing track of the lower symptom.

Separate work at the premises
Gutter cleaning
Clear the agreed reachable roof gutters and check accessible openings.
Ivy removal
Check where ivy is touching or obscuring a support beside the fascia.
Guttering repairs
Assess visible loose brackets, unions and outlets in relation to the board.
Water damage repair
Compare fresh indoor marks with the visible roof edge and entrance below.
Gutter replacement
Specify new lengths around the roof edge and fittings that need to stay.
Gutter lining
Assess the channel, supports and outlet before discussing lining near a fascia detail.

What to send for a New Malden enquiry
| Detail | Useful photograph or note |
|---|---|
| Fascia and gutter | Side view showing the board, gutter edge and nearest seam |
| Stain | First wet point and its position relative to an opening |
| Access | Porch depth, steps and the available surface beneath the gutter |
| Outlet | Upper connection and the point where the pipe discharges |
Use the stain to describe any visible defect
Once a reachable length has been cleared, a shifted joint or loose support may be easier to see. If a bracket appears to have pulled away, show the fittings beside it and the condition of the board where it attaches. We can discuss guttering repairs separately for an accessible defect. A stain on the board can also extend beyond the damaged fitting, so include the first wet point if you saw it during rain.
If you are considering gutter replacement, send a view showing how the existing gutter attaches and where it discharges. Tell us whether the fascia, porch or roof edge is due for work too. New supports and outlets depend on the condition and position of adjoining parts. If there are two gutter profiles on the same elevation, identify where they meet and which one you plan to keep.

What helps when several people report the leak
If the fascia has recently been painted, take a picture showing the boundary between the new finish and any old staining. Note whether the gutter was removed, supported or left in place during the work. That detail can help when a stain develops alongside a support that was disturbed or when an older mark is still visible under a fresh coat.
Where a board continues across a porch and the adjoining wall, mark the corner where its height changes. If the stain crosses that point, record which side first becomes wet. Two connected boards can show one continuous mark even when their gutters discharge to separate pipes.
Coverage and bookings
See the areas we cover. For nearby enquiries, see Motspur Park and Raynes Park.
New Malden gutter cleaning FAQs
Can you assess a gutter behind a fascia detail?
Send a side view and show any visible end or outlet. We can discuss whether there is suitable access and which sections can be included.
What if the stain is above a porch?
Include the porch depth, upper gutter and available ground on each side. Tell us whether the porch has its own gutter and where that channel discharges.
Can you look at a bracket that has moved?
We can discuss assessment of a visible reachable fitting. Show the bracket, its support and the neighbouring lengths. Tell us when you first noticed the change.
Should I send pictures from the rear as well?
Yes, if you would like the rear included. Show the complete roof edge and explain how it can be reached. Include a lower roof or locked gate where relevant.
Can you check a pipe that goes below paving?
We can check reachable openings within the agreed clearance. An underground or enclosed restriction may need separate investigation. Show where the pipe goes out of sight.
What if the mark is still there after clearance?
Record whether it becomes wet again and where the new wetting begins. Share the date and rainfall conditions with the clearance record so the fitting and any nearby roof junction can be identified.