Gutter Cleaning Putney
If the gutter at the back of a Putney property overlooks a shared passage, let us know who uses the route and where the spill is visible. The best view may be from an upper window, while the best approach is from a gate on the other side of the building. Glen’s clears accessible gutters and checks reachable downpipe openings. We review the roof edge and the ground available before agreeing which lengths can be included.
Give the full postcode and a reference for the affected wall, such as the gutter above a kitchen door or the corner beside the rear steps. If the property is divided into flats, give the number for the person who can arrange access as well as the building address. Send photographs of both the gutter and the route to it.
Illustrative photograph.
Relate the report from upstairs to the wall below
A resident looking down can often see water reaching a lower roof before somebody at ground level sees it spill. Ask the resident to describe what gets wet first and which window they were looking from. A short recording from inside can show water crossing a canopy or gathering at an outlet. Send a second photograph of the whole wall from ground level so the location can be identified without guessing.
If a mark appears below the window but the nearest gutter joint is further along, record both positions. Water can travel along a ledge, seam or pipe before it reaches the ground. A wide view including the gutter ends and the nearest outlets gives us a better basis for discussing gutter cleaning than a close view of the stain alone. Tell us about other roof edges you would like included.
Use the same references if water appears inside
Mark the position of the first fresh damp on an indoor picture and identify the corresponding place outdoors. Include the closest window or door so the two views can be compared. Say whether the wet mark appeared during the shower or after it ended. If the lower roof stayed wet after the upper gutter stopped dripping, note the timing of both observations. They can help place a water damage repair enquiry.
If someone else arranges the next visit, send them the marked images and the previous record. It should identify the lengths and reachable openings covered, along with any part that needed further access. Ask people who report a new leak to use the same window, step or door in their photograph. If the new wet patch is on a different wall, record it separately so it can be assessed on its own evidence.
Work out which gate leads to the usable position
A passage shown in a photo may lead behind the building without opening into the yard immediately below the gutter. Give the route from the street and mark any second gate, step or turn. Include the position of the working area relative to the wall. If the space is divided by railings or occupied by storage, send a view from the entrance and another from the far end where available.
Find out who can open each gate and whether another household or premises uses the same route. Tell us when it needs to stay clear and whether a second approach exists. An occupier can often show the wet patch but may need another person to arrange access to the ground beneath it. Give us one contact who can answer practical questions and identify the agreed roof edge on the day.
- Match an upstairs report to a marked exterior photograph
- Identify the keyholder for each gate
- Show where an upper roof discharges onto a lower roof
- Keep the same doorway reference for any later report
Observations around a shared passage
| What you see | Useful follow-up |
|---|---|
| Water hits the lower roof from above | Show where it lands and which upper edge it comes from |
| A wet streak appears beside a gate | Mark the gutter or pipe above it and any surface flow |
| Water collects around a gully | Record which pipes feed it and when the water rises |
| Damp appears inside near a window | Show the matching exterior position and any roof junction |
Check whether water crosses a lower roof
Look for a short pipe or open outlet over a canopy, side return or rear extension. It can carry water from the main roof to a lower surface. Photograph where the water leaves the pipe and where it reaches the lower gutter. If the lower roof also has a small pipe of its own, show where that ends. Several pipes can run beside each other without serving the same roof.
We check reachable openings as part of the agreed clearance. Where a pipe continues behind a wall or below paving, it may need separate investigation if water appears to back up farther along. Note the order in which the upper gutter, lower gutter and gully show signs of overflow. A view of the pipe base and surrounding ground can show if water travels from another surface before it reaches the gully.
Separate work at the premises
Gutter cleaning
Clear the reachable gutter lengths agreed for the affected frontage or rear wall.
Ivy removal
Review plant growth where it reaches a fitting over a shared passage.
Guttering repairs
Assess a visible accessible joint or support near the marked entrance.
Water damage repair
Compare new indoor damp with the corresponding outside wall, roof edges and drainage.
Gutter replacement
Specify new lengths around the connections that need to stay in service.
Gutter lining
Assess a channel and its route to the outlet before discussing lining over a shared area.
Information for a Putney visit
| Detail | What to provide |
|---|---|
| Affected wall | Wide photograph with the nearest window or entrance marked |
| Access route | Gate positions, any steps or turns and the relevant keyholder |
| Roof levels | Where the upper pipe or gutter meets the lower roof |
| Indoor evidence | First fresh wet point, height and timing relative to rain |
Record visible defects by the roof and doorway they serve
Once accessible material has been removed, we can describe visible damage to a fitting or support. If an outlet has shifted, send a picture of the connection and the length feeding it. For guttering repairs, identify the fitting by the nearest door, window or corner. Tell us if an adjoining length continues above another occupier’s space or needs a different approach. This helps establish what can be assessed separately.
For gutter replacement, show the length to be changed and the pipe or hopper it would use. Mention any fittings that need to stay connected, especially if an upper and lower roof share a discharge. If access depends on another occupier, agree how a later visit can be arranged before specifying the work. Keep the accessible roof edges and any gaps in the scope in the maintenance record.
What helps when several people report the leak
If a passage connects to a different street, give its name and identify the gate as it appears from outside. Tell us whether the house number is visible there or whether it belongs to another entrance. This helps the site contact and the person arranging the visit agree where to meet and how the relevant working area is reached.
Coverage and bookings
See the areas we cover.
Putney gutter cleaning FAQs
Can you assess a gutter above a shared passage?
Yes. Send pictures of the roof, the passage and its gates. Tell us who uses it and which area can be made available. We can discuss what access is needed.
Can a tenant provide access for a landlord’s booking?
Yes. Give the tenant the agreed work and confirm which doors or gates they can open. If another person controls a shared area, include their role in the access arrangements.
Can I send a video taken from upstairs?
Yes, if you can take it safely from inside. Include a ground-level image of the same wall so the gutter, nearest outlet and available approach can be located.
What if the pipe passes behind a lower roof?
Show the visible sections above and below it. We can discuss which openings can be checked. A concealed part of the route may need separate assessment.
Can you include the front gutter as well?
Yes, where suitable access is available. Send a photo of the frontage and describe the working area. We can list the front and rear lengths separately.
What if water still reaches the wall after clearance?
Record where fresh wetting begins and how it relates to the gutter, roof junction or pipe. Share the earlier clearance record. We can discuss which visible fittings or surfaces need further assessment.